Shipping Terms


Shipping Information

We strive to process your order as soon as possible however, please note that some items are made to order, for optimal freshness and are therefore subject to an order processing time which can be between 3-5 business days.

Please note that processing time does not include the shipping time after your order is prepared.

When placing your order please factor this additional time for your order to be processed, prepared, shipped and delivered.

If your order is occasion/time sensitive we recommend ordering a minimum of 10 business days before the date you need to receive your order by.

  • All items are shipped USPS with tracking and up to $90 insurance


USPS Priority — 1-3 Day U.S shipping only (Price) Varies and is calculated by the united states postal service.  We will make every effort to ship your items as quickly as possible, always with trcking and insurance.
 

*U.S Shipping only currently no international shipping is available we apologize for any inconvenience.

Returns and Exchanges

In the event of item damage, we ask that you take a picture within 24 hours of receiving the item and email it to lola@lolaanddoe.com within those 24 hours of delivery confirmation to discuss your options. Due to the hand crafted and hygienic nature of the products, we can not accept returns on any purchases made. If for any reason you are unsatisfied, contact us as soon as possible, so that we may come to a resolution. 

In the event a charge-back is issued from your purchase you will become ineligible to purchase from us in the future. Any attempts to purchase will be immidiately refunded and goods will not be shipped.